Responsible Social Gaming

We want every player to enjoy Shake on their own terms. That means designing an experience that rewards skill and friendly competition rather than encouraging anyone to play more than they want to. We take responsible play seriously and continually review our features with that goal in mind.

If playing ever stops feeling like fun, we encourage you to take a break and use the tools below. Shake will still be here when you return.

Shake is a social, play-for-fun experience. Shake Coins are a virtual currency used for 1v1 challenges and group pools — they have no monetary value and are never redeemable for cash. Prize Play uses Shake Cash, a promotional, sweepstakes-style currency that cannot be purchased directly and is always available to claim for free.

• Shake Coins carry no cash value and cannot be bought, sold, or transferred.
• No purchase is necessary to play, compete, or be eligible for Prize Play.
• Outcomes are settled fairly using official results — there is nothing to chase.

You decide how Shake fits into your day. From Settings, you can turn on a range of controls that help you keep play in check.

• Reminders: schedule gentle prompts that nudge you to take a break during a session.
• Time limits: set a daily or weekly cap on how long you spend in the app.
• Cooldowns: add a short pause before joining new challenges or pools.
• Self-exclusion: take a defined break or step away from Shake entirely, on your terms.

You can adjust or remove most of these settings at any time, and self-exclusion choices are honored for the period you select.

A few simple habits help keep play fun and balanced:

• Treat Shake as entertainment, not a way to recover a streak or a loss.
• Set time and play limits before you start, and stick to them.
• Take regular breaks, and step away when play stops feeling enjoyable.
• Keep play in balance with work, sleep, family, and other commitments.
• Never let predictions interfere with your responsibilities or finances.

Shake is intended only for adults who meet the eligibility requirements in our Terms of Use. We do not knowingly allow minors to create accounts or play, and access to certain features may be subject to verification.

If you share a device, we encourage you to use the parental controls available on your phone, tablet, or computer to help keep Shake out of the reach of anyone under age. If you believe a minor has accessed Shake, please contact us so we can take appropriate action.

If you or someone you know may be developing an unhealthy relationship with play, support is available. We list confidential support resources and helplines directly in the app, so you can find the option that fits your region without leaving Shake.

You can also reach our team through in-app support at any time for help with self-exclusion, account settings, or any concern about your play. You are never alone in managing it.